Carolina Preparedness
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Cancellation & Refund Policy

What happens if you can't make it, or if we have to reschedule.

DRAFT — owner to set actual windows

The refund amounts and cancellation windows below are placeholders. Replace them with your policy before launch — this text is what customers agree to at checkout.

Cancellations by you

  • [Owner: e.g., 7+ days before class] — full refund.
  • [Owner: e.g., 2–7 days before class] — 50% refund or free transfer to a future class.
  • [Owner: e.g., less than 48 hours] — no refund; transfer at instructor discretion.

Cancellations by us

If we cancel a class for any reason (weather, safety, low enrollment, instructor availability), you'll be offered a full refund or a seat in a rescheduled session at no cost.

No-shows

No-shows are not refundable and cannot be transferred.

How to request a cancellation or transfer

Email us with your confirmation number as early as possible. Refunds are processed back to the original payment method through Stripe and typically settle in 5–10 business days.